ENG 301 mid paper

Tuesday, June 1, 2010
ENG301 MID 1JUNE2010

Question No: 1 ( Marks: 1 ) - Please choose one
In order to get promotion for an executive, it is important to have----------------- .

► Sound background

► Good personality



► Communication skills
► Written communication

Question No: 2 ( Marks: 1 ) - Please choose one
What is the top most quality of a business executive?


► Effective communicator
► Good personality
► Hardworking
► Skill to mangae the things

Question No: 3 ( Marks: 1 ) - Please choose one
Recommendation letter provides:

► Suggestion
► Information
► Advice
► Material information

Question No: 4 ( Marks: 1 ) - Please choose one
A message of congratulation or commendation is much like the message of:

► Condolence
► Appreciation
► Refusal
► Acceptance

Question No: 5 ( Marks: 1 ) - Please choose one
In----------- characteristics such as body shape, body odors and skin color are included.


► Mental
► Physical
► Spiritual
► verbal

Question No: 6 ( Marks: 1 ) - Please choose one
The important and highly visible parts of nonverbal communication are:


► Pamphlet, leaflets
► Appearance, clothes
► Letters and memos
► Document, registry

Question No: 7 ( Marks: 1 ) - Please choose one
- ----------------means judging other people or countries by the cultural standards
of your group.




► Ethnography
► Anthology
► Anthropology
► Ethnocentrism



Question No: 8 ( Marks: 1 ) - Please choose one
Sometimes an extra message is added at the end of a letter. It may be something important or some personal comment. This is called----------------------------------.








► enclosure(s)
► copy notation
► postscript
► attention line

Question No: 9 ( Marks: 1 ) - Please choose one
Globalization means for a Company to survive, it must establish markets not only in its own country but also in--------------------.

► all countries

► six countries

► many countries
► Asia

Question No: 10 ( Marks: 1 ) - Please choose one
Which one of the the following characteristics should a person follow while writing an email?


Question No: 11 ( Marks: 2 )
What points should be kept in mind while writing an order letter?Write only two points.

Question No: 12 ( Marks: 2 )
Mention three specific ways to indicate consideration.


Question No: 13 ( Marks: 3 )
Write a note on working of an e-mail.


Question No: 14 ( Marks: 3 )
What factors should we keep in mind while offering feedback for improving communication?

Question No: 15 ( Marks: 5 )
What is the organizational plan for order letters? Discuss each point briefly.
Organizational plan for order letters:


Question No: 16 ( Marks: 5 )
What are different error categories in the correctness principle? Discuss.
Correctness principle
E-Use the right level of language
F-Check accuracy of figures, facts and words


Question No: 17 ( Marks: 5 )
Elucidate the five planning steps involved in the process of preparing effective business messages.